Shipping Policy

We process and ship orders Monday through Friday, excluding holidays. Once your order is placed, please allow 2–3 business days for processing before your item is shipped.

• Standard shipping within the U.S. typically takes 3–7 business days.

• Delivery times may vary based on your location and chosen shipping method.

• You will receive a tracking number via email once your order has been shipped.

• Shipping costs are calculated at checkout based on the weight of your order and delivery address.

• Picaso Nail Lab is not responsible for delays caused by carriers, weather, or incorrect shipping information provided at checkout.

• If your package is marked as delivered but you did not receive it, please contact the carrier directly.

• If your order arrives damaged, please email us at PicasoNaiLLab@gmail.com within 3 days of delivery with your order number and photos of the damaged items.

• We do not refund shipping fees on returned or refused packages.

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Thank you for shopping with Picaso Nail Lab. We appreciate your trust in our brand and products.